Person featured: Dr. Robin Owings

Business:Carolina Chiropractic Plus

Phone number: 828-894-9910

Address: 799 W. Main St., Suite A, Columbus

Operating hours: Monday through Thursday, 7 a.m. – 5 p.m.; Friday 7 a.m. – 11 p.m.; closed daily for lunch 12 – 1 p.m.; emergency Friday/Saturday appointments available

Nature of business: Chiropractic services

Principal owner: Dr. Sarah Merrison-McEntire

Previous location: Forest City, N.C.

Year founded: 2012 (in Columbus location)

Number of employees: 3 in Columbus; will grow

How’s business? It’s been great, growing each week.  We opened this location for a few reasons; we have a lot of business from this area, researched several area’s in the region for a new location and felt this would be home for us.

One thing I wish everyone knew about this business: The technology we brought to this county.  We provide much more than neck and back pain relief, we go beyond the traditional chiropractic techniques.  A complete review of your body can be done, analyzing and identifying key problem areas.  We also provide nutritional and wellness care.

Something you offer that a customer won’t find elsewhere: The Ritz, 5 Star, Experience!  We want this to be more than a traditional experience and greatly value customer service.  We have a no wait policy and want everyone’s experience to be fun.

Advice to young entrepreneurs: Don’t give up, don’t get discouraged.  Set goals and stay goal driven.  The energy you put into the work comes full circle.

My first job: Working at the box office of my hometown movie theatre.  It was great because I sold tickets and then caught up on homework. I loved it.

Your role model (in business or in life generally): In life, both of my parents. The morals and values they instilled on my brother and me. In Business, I look up to Richard Berkowitz and Dr. Sarah Merrison-McEntire.

The key to a successful business: 1. Be professional. 2. Treat people courteously.  Always give the 5 star service and experience because that’s what people enjoy.